Generally, I love science fiction, especially the futuristic ones.
And while I do enjoy a good post-apocalyptic dystopia, tonight I am talking about the more urban futurism, the kind one would expect from something like I, Robot or Avatar or Fifth Element, or even Altered Carbon, more recently.
I love how these stories transport us to a wonderful world where the realm of reality has been expanded upto, and often beyond, the limit of our expectations.
The brief escape they provide can be valuable…
This escape, however, comes at a cost. The stark contrast they offer to this ridiculously mundane world of ours can be quite disheartening, and even infuriating at times.
Sure, technology has advanced by leaps and bounds over the past couple of decades, but it has not even nearly caught up to what was promised in Back To The Future.
And do you know where this contrast between what is and what could be becomes the most jarring? Why, the banking sector, of course…
Have you been to a bank, lately? Since the advent of e-banking and such, we don’t have to, as often as we used to, so we don’t have necessarily care as much. However, an occasional encounter is enough to remind us exactly how archaic and patchy our banks still are.
I mean, an entire afternoon to reset your net banking password and linking your PAN to your account is not reasonable, okay.
And the removal of what doesn’t work is really the bare minimum. There are still way too much we can do, and it is annoying when nobody does it.
Now, is it fair to blame them for not living up to our expectations? I don’t see why not.You see, the technology does exist. If you won’t use it for banking, of all things, then where will you?
As consumers, it is our right, nay, duty, to keep whining about mediocrity, and to keep dreaming about excellence.
As a great man once said, the future must remain bright.